These terms and conditions apply regardless of where the training was booked from and applies to all training. 

If no other terms are provided, these terms will also govern our non-UK based partners. If those partners have provided you with terms, those may be used instead of these. Where it is unclear, these terms supercede all others.


Events, Training and Coaching Terms and Conditions

Booking for the retreat, workshops, training and other events run implies acceptance of these terms and conditions.

These terms shall prevail over any terms put forward by you, unless we expressly agree to them in writing. No conduct by us, our employees or our associates shall be deemed to constitute acceptance of any terms put forward by you. Terms and conditions may be updated from time to time and will apply from the date of publication on the website. Any variations for specific events will be specified in the web materials publicising the events.


Bookings and Payment

Acceptance of bookings is subject to availability, suitability for the programme and other conditions that we may set for any specific event. Registered bookings are confirmed subject to payment in advance, either by credit card or by the date specified on the invoice. Bookings for which payment is not received by the due date may be subject to cancellation by Systems Coaching Ltd.



All courses that take place in the UK are subject to UK VAT at the standard rate.  For courses outside the UK, VAT may be payable according to the regulations in that country, please see the individual course registration page for confirmation.

Customers from outside the UK who are attending our UK courses will be charged VAT at the standard rate.   This is because our public training courses are considered to be educational seminars or events and so not subject to the general rule and thus the Place of Supply is considered to be the UK.  It may be possible for customers outside the UK to reclaim the VAT paid and we advise you to seek advice from an accountant.



Discount policy will differ between events and will be as described on our web or printed material for each event.

Discounts cannot be applied following a purchase.

No more than one discount may be applied per order.

The loyalty discount code may not available to use on self-pay, super early bird, some early bird, or training pass options.


Training Pass Payment Plan

We can accommodate a training payment plan that is flexible to support budgets. The payment plan is structured so that a non-refundable deposit is taken to secure a place on the course,  then, a payment plan can be agreed upon, so that the overall price is paid before each course is taken. Training needs to be paid for in full by the time the course is taken. Payments can be split across instalments over a set time period either as a monthly direct debit up to a maximum of 6 months or via 3 separate payments (via Bank Transfer).The Direct Debit option will require a non-refundable deposit upon booking and is only available to UK customers.

If you have planned to attend one of the courses in the training pass but need to to switch to a course at a later date you will need to contact the team 4 weeks before the course’s start date.

If you cancel one or more of the courses, the discounted rate will be updated to reflect the change in price that will be incurred due to the course being removed from the training pass and the payment charges will be updated to reflect this change. Cancellations for courses will need to be paid 4 weeks before the start of the course.

If you cancel all of the courses in the training pass except one, the discount will be removed to reflect this change and payment terms will be updated to reflect this change.

If you want to change the date of the course you are attending to a later date you will need to inform us by 4 weeks before the course is due to start.

If for some reason you do not inform us of changes within the agreed time frames you will be liable to pay for the full training pass amount.



If for some reason, we have to cancel the course, participants will get a full refund. We need a minimum amount of people to make it feasible.  We will not be liable for any travel costs incurred by participants if a course is cancelled.  Please wait until 1 week before the course to book travel, or contact us to find out the status of a course.

If a participant wishes to cancel a place, they may do so and receive a full refund minus any transaction fees up until 1 calendar month before the course. We are able to offer a 50% refund up until 2 weeks before the course. After this period we are unable to offer a refund as we will have committed to costs for the participant’s place.

If however a participant finds someone else that is suitable to take their place then we would offer a refund at any time, minus any costs incurred with the transaction.



You can transfer your place to another course of the same type before the course runs, transfer fees apply as follows:

Transfers requested over one calendar month before the course start date are free of charge.

Transfers requested within one calendar month before the course start date are subject to a £150 admin fee for one and two day courses, a £250 fee for courses of three days, and £350 for courses of 5 days.

Transfers requested 7 days or less before the course start date are subject to 50% of the original price paid.

If you are unable to attend a course on the day then you may transfer at 50% of the original price paid.

For industrial action, and any other action that happens locally, we go on the principal that if the trainer is able to attend, then standard transfer policy is in place, if the trainer could also not attend, we will attempt to run the course online, and then if that is not possible, we will postpone until the earliest possible convenience.

All transfer fees are subject to VAT.



Online connection after the retreat


You will need to:

  • Have a good internet connection
  • Have a webcam that is turned on
  • Be able to use Zoom (at least 10 Mbps download / upload)
  • Be in a quiet space where you can speak freely
  • One person, one device

VAT: If you are a non-UK business please contact us before booking, on +44 203 369 1125 or training@adventureswithagile.com, as the VAT charge may be affected.



The programmes for our workshops, training and other events are correct at the time of publication.  We reserve the right to change programmes without notice.
On occasion we may have to change the venue to a different location to the one advertised.  We reserve the right to change this and will inform participants via email.
We also reserve the right to change the trainer. This usually only occurs in the case of an emergency or the trainer is too ill to attend. We appreciate that some times places are booked because of a particular trainer however if that trainer is unable to attend due to an emergency and a different trainer starts or continues a course, we are unable to offer a refund.


Contact Details

Contact details for participants and ticket buyers will be kept strictly private and will be shared only with the course trainer and AWA Global, who are managing ticket sales


Photography and Video

Photography and video are not allowed during the activities and we recommend not taking photos during the week outside of the events. This is to preserve privacy, and to keep the energy container tight.

We may take photos or video for marketing purposes but only with full permission of the attendees and only at times when it will not affect the energy of the retreat. 


Intellectual property rights and copyright

All intellectual property rights and know-how in or relating to the course designs, training materials, coaching / consultancy methods and the software used by us, whether subsisting prior to the event or generated or arising in the course of the event shall (with the sole exception of any intellectual property rights or know-how belonging to you prior to the event) remain or vest with us.


Material provided by us at events or on our website and any material is free to use with your clients in the capacity as a coach or facilitator as long as a reference is maintained and the original content is not modified.

You are not allowed to take any part of the retreat, or the whole retreat, or any models, exercises, or class flow, and train this material to anyone without our permission in writing. You can use the models and skills, but not train it.


Material that is copyright by other parties, such as the trainers who teach the courses and guest speakers at our meetups, may be transmitted or copied only as agreed by those parties.


Limitation of liability

If we breach the terms of an agreement, or you seek compensation and damages for any claim or claims arising out of any contract between us for whatever reason, your remedy will be limited to damages. Our liability will not exceed the cost of the registration fee received (if any), except in the case of injury or death or any person.

With the exception of the above paragraph, we shall not be liable to you, regardless of the form of action, whether in contract, tort (including negligence and breach of statutory duty), strict liability, or otherwise whatsoever:

  • for any loss of profit, business, contracts or revenues
  • for failure to achieve anticipated savings in costs
  • for any special, indirect or consequential damage of any nature whatsoever arising directly or indirectly out of the services we offer, or of any error or defect caused by us, UNLESS you inform us in writing before you book a place on each event, of any particular circumstances covered above
  • for any travel costs, hotel costs, meal costs, or any other costs relating to cancelled courses for any reason.

Each of the foregoing points is to be construed as a separate limitation (applying and surviving even if for any reason one or other of these points is held inapplicable or unreasonable in any circumstances) and shall remain in force notwithstanding termination of any contract between us.



Other conditions

No other statements on this web site or email correspondence may be taken to imply any contractual obligation.

Nothing in this agreement or any other correspondence between us shall confer or purport to confer on any third party any benefit or any right to enforce any terms of this agreement.

The contract between us is to be governed by and construed in accordance with English law and the parties agree to submit to the exclusive jurisdiction of the English Courts.

Page Updated: 23 March 2024

Terms and conditions

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